Saturday, April 04, 2020

Since 1989, thousands of homeowners in Brooklyn, Manhattan, Queens, and the Bronx have entrusted Maxwell Plumb with their most valuable possession- their home. This is a responsibility we take very seriously.

Our philosophy of uncompromising commitment to the highest possible levels of integrity, technical expertise and superior customer service have been and will continue to be the cornerstone of our company culture. 

We protect your investment and eliminate any risk on your part with the strongest guarantees in the industry. From equipment, parts and labor to your complete satisfaction . . . you’re covered!

Purchase A Furnace Or Air Conditioner & You’re Covered By These Guarantees:

100% Satisfaction or Your Money Back

We agree to accept responsibility for your complete satisfaction with the materials we use and workmanship provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of the heating or air conditioning equipment, our services, our people or for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.

Equipment Size Guarantee

Maxwell Plumb is solely responsible for determining the correct equipment size and installation procedures. The product(s) we install will heat and cool to your satisfaction or you will receive a replacement free of charge.

“No Surprises” Guarantee

Once the work begins, the price quoted for the work being done is the price you pay- even if the job entails more work than originally estimated.

Lifetime Installation Materials Warranty

All materials needed to install the new equipment are warranted for the life of the equipment for the original owner. This includes duct work, sheet metal, water & gas piping, electrical wiring, hangers and more.

No Nonsense Parts & Labor Warranty

All repairs during the warranty period to be free of charge no matter what time or day it is. No questions asked.

Lowest Price Guarantee

Anyone can make something cheaper by cutting corners and pricing it for less. So it’s important to know what is and is not included in any heating and cooling system you select for your home. Our Price Guarantee is our promise to you that you will not find a comparable installation for less, or we’ll pay you a $100 bonus over the difference. All we ask is that the comparison be “apples to apples."

Customer Service Guarantee

Our customers are treated with respect and courtesy at all times. The technician will respect your privacy and ask permission before entering any rooms.

Our technicians are the best in skill, attitude and workmanship. They’ll treat your home with the respect it deserves and complete the job with speed and precision. They clean up after job completion and take personal responsibility for your complete satisfaction. They will not swear or smoke in your home, and they are polite and courteous.

Exclusive “No Lemon” Guarantee

We recognize that not every manufactured piece of heating or air conditioning equipment is 100% perfect all of the time. Since you should expect to receive 100% of the heating and air conditioning value you’ve invested in, we offer an exclusive “No Lemon” guarantee. Simply stated, if the compressor in your air conditioner should fail during the first five years of ownership or the heat exchanger in your furnace crack during the first five years of ownership, we’ll install a completely new compressor or heat exchanger.
Experience Maxwell

Maxwell Plumb Blog

  • Maxwell Plumb Does Your Home Need a Dehumidifier? Written by Maxwell Plumb

    During a typical New York summer the air can be hot and muggy outside, which can mean excess moisture inside. Excessive indoor humidity is not just uncomfortable, it can lead to unhealthy mold, musty odors and condensation that can damage wood surfaces and paint.

    In today's tight, well insulated homes, excess moisture can make your air conditioner work harder to keep the air cool and dry. To help keep the air dryer, a dehumidifier can be an effective solution.

    How does a dehumidifier work?
    As warm, humid air is blown across a cold coil by a fan, moisture condenses into liquid, which can be removed through a drain pipe. The dry air then passes over a warm coil and is added back into the room. Dehumidifiers are controlled by an instrument called a dehumidistat, which turns the unit on and off depending on the amount of moisture detected in the air. The level of moisture is controlled by a dehumidistat, which turns the unit on and off. A dehumidifier's capacity is measured in pints of water removed every 24 hours.

    Carrier Whole Home Dehumidifers
    A whole house dehumidifier is designed to work in conjunction with your home's heating and air conditioning system by monitoring and controlling the level of humidity. It operates quietly and is easily maintained by cleaning a filter.

    Have questions about controlling excess humidity in your home? Call Maxwell Plumb, we're here to help.

    Written on Tuesday, 24 March 2015 06:52 in Maxwell Plumb Blog
    Tags: indoor air quality dehumidifier humidity Be the first to comment! Read 5428 times Read more...
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