Our Guarantees
Since 1989, thousands of homeowners in Brooklyn, Manhattan, Queens, and the Bronx have entrusted Maxwell Plumb with their most valuable possession- their home. This is a responsibility we take very seriously.
Our philosophy of uncompromising commitment to the highest possible levels of integrity, technical expertise and superior customer service have been and will continue to be the cornerstone of our company culture.
We protect your investment and eliminate any risk on your part with the strongest guarantees in the industry. From equipment, parts and labor to your complete satisfaction . . . you’re covered!
Purchase A Furnace Or Air Conditioner & You’re Covered By These Guarantees:
Our technicians are the best in skill, attitude and workmanship. They’ll treat your home with the respect it deserves and complete the job with speed and precision. They clean up after job completion and take personal responsibility for your complete satisfaction. They will not swear or smoke in your home, and they are polite and courteous.
Our philosophy of uncompromising commitment to the highest possible levels of integrity, technical expertise and superior customer service have been and will continue to be the cornerstone of our company culture.
We protect your investment and eliminate any risk on your part with the strongest guarantees in the industry. From equipment, parts and labor to your complete satisfaction . . . you’re covered!
Purchase A Furnace Or Air Conditioner & You’re Covered By These Guarantees:
100% Satisfaction or Your Money Back
We agree to accept responsibility for your complete satisfaction with the materials we use and workmanship provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of the heating or air conditioning equipment, our services, our people or for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.Equipment Size Guarantee
Maxwell Plumb is solely responsible for determining the correct equipment size and installation procedures. The product(s) we install will heat and cool to your satisfaction or you will receive a replacement free of charge.“No Surprises” Guarantee
Once the work begins, the price quoted for the work being done is the price you pay- even if the job entails more work than originally estimated.Lifetime Installation Materials Warranty
All materials needed to install the new equipment are warranted for the life of the equipment for the original owner. This includes duct work, sheet metal, water & gas piping, electrical wiring, hangers and more.No Nonsense Parts & Labor Warranty
All repairs during the warranty period to be free of charge no matter what time or day it is. No questions asked.Lowest Price Guarantee
Anyone can make something cheaper by cutting corners and pricing it for less. So it’s important to know what is and is not included in any heating and cooling system you select for your home. Our Price Guarantee is our promise to you that you will not find a comparable installation for less, or we’ll pay you a $100 bonus over the difference. All we ask is that the comparison be “apples to apples."Customer Service Guarantee
Our customers are treated with respect and courtesy at all times. The technician will respect your privacy and ask permission before entering any rooms.Our technicians are the best in skill, attitude and workmanship. They’ll treat your home with the respect it deserves and complete the job with speed and precision. They clean up after job completion and take personal responsibility for your complete satisfaction. They will not swear or smoke in your home, and they are polite and courteous.